Prepared correspondences, maintained client appointment logs and records, and provided ongoing support to build rapports and disseminate information. Attended medical presentations and seminars to ensure thorough knowledge and awareness regarding latest and new healthcare product on the market. Subnetted a Class C network ID to provide 5 subnets, each subnet supporting 30 hosts.
Configured a network, using a Catalyst switch, Windows Server R2 and Windows 7 clients and applied the new subnet addresses and new subnet masks.
Disabled Windows Firewall on host machines to allow connectivity in the segregated network. Responsible for assisting our Network team with monitoring the Windows R2, and Servers. Installed, repaired, maintained, and upgraded Windows desktop and Windows notebook computers. Worked the Help Desk providing PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades.
Knowledge of remote desktop connections, peer to peer file sharing and other applications associated with remote IT assistance. Ability to handle different clients and different systems simultaneously Answered phone calls, greeting clients, and scheduled appointments.
Ensured to compute all relevant information into customers account for future referencing. The top section of your resume should highlight your accomplishments and skills. Use this an opportunity to sell your abilities. Always be honest on a resume. Although it can be tempting to lie to land an interview, the truth usually comes out. Self-motivated Technical Support Representative with 6 years experience. Willing and able to learn new systems and adap Computers and Technology, Technical Support.
Georgia Southern provides many lab Computers and Technology, General IT. To pursue a career in the field of information technology that offers me an opportunity for career growth, and allows m Skip to primary navigation Skip to content Skip to primary sidebar. Select a resume template and customize Most popular. Resume Tips for Help Desk If you are looking for jobs as a help desk, it is important to refine your job seeking skills.
Help Desk Job Seeking Tips When you are searching for jobs as a help desk, it is important to create an appealing resume. Help Desk University of Tampa Summary: Resources Resources Education Opportunities. An independent and results-driven worker with a strong commitment to increasing staff productivity.
A solutions-focused help desk specialist skilled in providing rapid, in-depth customer support. Proven ability to diagnose problems, find the root cause and supply lasting solutions. Extensive end-user training experience. Experienced in communicating complex information in an easily understood format to a diverse customer base. Proficient in a number of operating systems and applications. A solid reputation for professionalism and responsiveness.
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