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360 Chegg.com Consumer Reviews and Complaints

Got a email two days later canceled ordered. I called, talked to a really nice young lady and she said, "Sorry. Got an email about 5 days later canceled again, same rhyme no reason??? Using this site is like hitting the lottery. Play at your own risk, I will never use this site again. I ordered a textbook for my son. They told me they would cancel my order and I could reorder.

I felt that they should reorder in house and expedite the shipping. I was told it was not possible due to 3rd party who ships. They did apologize, said there was nothing else they could do, and ended the chat usually on live chat they will wait for you to end the chat by asking if that is all.

I feel as though they could have offered something like expedited shipping if I reorder and a discount code for the inconvenience. I ordered it before school started and now he still has no textbook. I would say if you need a book to be delivered by a certain date, look elsewhere. I am very disappointed. Get your books and send them back on time. Just CALL you can get an extension for a month for free.

Grow up and read the terms and conditions. This was my first order with Chegg. On the screen, they showed delivery within business days and provided ebook for 7 days. I just spent an hour on the phone. If they do this to you, dispute the charge on your credit card. They advertise 2 day shipping and then it turns out it will be 12 days until your books arrive??? Called to complain and they could care less. I will be ordering all my textbooks and did nothing to from Amazon, which has a 6 month free trial for student prime, and that gives free 2 day shipping as well.

For more information about reviews on ConsumerAffairs. I have had Chegg Study for somewhere around 8 months. To put it short I received a free month through purchasing Cengage Unlimited. When I tried to use that free promotion, my Chegg account was deleted. Thinking I had a free trial and since I already paid for my monthly subscription, I was very confused. I have never had issues with Chegg until now, terrible company to deal with. UPS delivered my book to my porch, it rained that day.

Great, I can wait another 30 minutes on hold to tell someone the same story. Will not use them again. I am beyond livid. But I canceled my account more than a year ago and I never heard anything else about it. Otherwise, they could sneak back in your account at any given time, just like they did to me. I ordered my book and paid for two day shipping.

After being on the phone for 40 minutes and getting no help my day was partially ruined. I was also not called back after I asked to be called back from the manager. Chegg also said that there was nothing they could do to get me my book when I needed it even though I paid the extra for the two-day shipping.

So far, I have had to change all my travel plans and waste hundreds of dollars trying to fix everything that could have been taken care of in 10 minutes. They tried to tell me about a free 7-day trial. They charge me twice on my account. They are only out for your number that is why they asked for your card information. I am glad I have cancel their services and dispute this transaction. I sold my book to Chegg. I signed up to receive the money through PayPal.

They received it 10 business days ago. I called the customer service. The warehouse lost my book. They said they are willing to pay via check, which was not what I signed up for. The process for them to write and cut a check takes 15 to 20 business days! So I did what I needed to do as a customer, they mess up and I get punished for it. This is horrible customer service. I am never selling or recommending them again.

I was late to return my rental to Chegg by about a week or so. If you want to risk using Chegg, I strongly recommend mailing them your rentals early. They want your money every possible and impossible way. I was about to cancel my subscription, but got very nice offer to pause my membership. I did, but they still charged me monthly fee. I have difficult time to find any contact information. I only have one thing to say about Chegg right now. It has to do with their eReader.

I bought a book from them because their price was the lowest I could find. This book has nearly pages. Clicking to the next page rapidly makes Chegg think you are a bot. There is literally no justifiable reason for this. I rented an ebook from Chegg - I found that they had the ISBN number by searching online, clicked the link, added book to my cart and paid for the book.

When I opened the book I discovered that the ISBN number had changed and therefore I got a book with the wrong publisher which makes a huge difference for my class. I explained what person before told me. He stated maybe it was my web browser that errored. Because I was told it could take 2 days!! Despite the overwhelming negative reviews for Chegg, I have had remarkably satisfactory customer service. On two separate occurrences I contacted customer service regarding a refund.

Once was for a monthly tutorial service which I signed up for and forgot to cancel. As one of the books was an e-book, the shipping discount was not automatically applied. Both times the customer service representatives refunded the charges no questions asked.

The funds were back in my account within days. I made a purchase late last night for a textbook rental. The website did not show the delivery date until after I completed my purchase. When I saw it would take 3 weeks to get my book and had no expedited option, I immediately looked into canceling the order.

The website was not user friendly and customer service was already closed for the day. I submitted a ticket trying to cancel that my books would be late and I got an email back this morning saying my books are scheduled to be right on time. Now I have to wait 3 weeks for the book, just so I can print a label and send it back before I can get my refund. The online portal refuse to let you cancel until after you have called their office. They go on and on about it being in their terms of conditions about being a non-refundable service.

This is a very poor way of treating customers and I highly suggest not using their service. I thought I would give Chegg a go as I am a student on a Biomedical degree looking to get rid of some very good quality books to make some extra cash.

Students, if you are looking to make a little money back from what you have paid for your expensive texts - Do NOT use Chegg. They are simple after free goods to sell on to other people. Chegg, you should be disgusted with yourself exploiting folk like that, most of all poor students.

I am advanced-ish in Java. Today I needed help with 1! But this happens all too often. The site and features are nice. Not just for children - inquisitive adults will also find it fascinating, as a hitherto perhaps incomprehensible subject becomes clear and enjoyable.

Hello Kitty helps your child take an important step in getting ready for school in this simple-to-follow guide to starting to write. Initially, children draw over lines and shapes on colourful pages before moving on to writing over letters, with clear directions on the correct formation of words. This is a lovely bright series of books which children will really enjoy and which make early learning a fun experience.

This book covers the key topics of writing, spelling, grammar and reading. Each exercise has a brief review of the topic, followed by questions designed to make the child think about and reason on the topic.

The books from Autumn Publishing represent exceptional value. Designed to support the numeracy skills taught in schools, each topic is covered in a double page spread, which includes useful teaching points as well as questions to answer. Perhaps your child would like to create a reward chart to show them off? Workbooks can be expensive, but this series is excellent value, and the Bunper Workbooks in particular.

The colourful and fun approach of the exercises mean that children will not see doing them as a chore. A wide range of maths and English activities are included - English includes phonics and grammar, maths includes the four rules of number and money.

We all need maths in our daily lives and this book is designed to refresh thinking about maths. You can either dip into it, reminding yourself about such tricky topics as trigonometry, or start at the beginning with basic number work. This book is an excellent way to help students revise and brilliant for those of us who find maths daunting.

Maths is not just about numbers - it is also about shapes, amounts and patterns. We learn how maths has changed the world and its importance in our everyday lives. The book is packed with information which helps understanding of all aspects of maths, with plenty of tips to help with questions. The explanations are clear and understandable and the book is presented in such a way that it makes a very interesting read. I found it a really interesting read. Read more on the Usborne site.

Confidence is the key to encouraging fluent writing and this book will give children confidence. The attractive layout, amusing illustrations and plenty of examples will all encourage children. This useful and good value series also includes Homework Helpers: Times Tables for School.

Clear explanations of topics are followed by exercises to reinforce learning. The range of comprehension exercises is good - we are so often asked for comprehension texts. Attractively presented, with lots of colour illustrations and photographs. Parents confident in their grasp of English may be able to help children with their answers, otherwise you will need Junior English Book 3 Answer Book. There are chapters on map reading, landforms, weather and climate, settlement and location.

The book includes more challenging scholarship level questions too. This is an excellent guide to help parents understand what may well be the mysteries of spreadsheets, graphs and charts. Written in easy-to-understand language, this book and the rest in this very good series will be welocomed by both parents and children.

The pages are clearly laid out and liberally sprinkled with examples, so the reader can see exactly how each stage of the process should look. It is not dry reading at all, but the topics are put over in a really interesting way that is bound to stimulate discussion and generate enthusiasm. There are lots of hands-on activities and projects for children to undertake which will make learning fun. Boys and girls have very differing interests - that goes without saying! It is great therefore to see two books, one for girls and one for boys, encouraging creative writing.

Both books are perfect for KS2 pupils. This is followed by different writing genres - poetry, free verse, reporting, travel writing and comics. An excellent way to inspire writing. A full colour book from the author of the popular Murderous Maths series from Scholastic Books, this is packed with fun ways of increasing maths skills.

The reader is taken on a tour of the Murderous Maths building where a huge range of activities are going on - there are murderous pennies, infinite flowers and exact eggs, how to win a load of money Each mathematical concept is clearly explained, there are activities to try out and links to related topics. Brilliant cartoons add to the fun. A super book for home or school use.

If you love the English language, this is the book for you. The good thing about this book is that, as well as explaining the principles, there are lots of questions and exercises to ensure that the information has really sunk in - we all learn better when we use what we learn.

There are quizzes which are great fun to do withg other people. Well-written, entertaining and informative, this is an excellent book for all age groups and would make a great gift. Each includes an index and glossary and a page of useful tips for parents and teachers. Poetry does not come easily to many of us, but this book makes it simple to understand the basic concepts and make a start. It covers different kinds of poetry, getting ideas, rhyme and rhythm, how words sound and much more.

Clearly presented, children can work through the ideas and produce poetry of which they can be proud. Factual writing is an important skill for children to acquire and it is helpful for SATS. This book covers skills which will be useful in writing projects for school as well as reports for use in writing reports.

Sometimes the hardest thing is to reduce the amount of information to manageable proportions and this books gives excellent guidance on doing this. Different types of factual writing, and the differing approaches needed, include project writing, persuasive writing, recount writing and reports.

You can boost their confidence by using the ideas in this book and that in itself will be a huge boost to aspiring writers. Plenty of use of colour make the books attractive. The art of letter-writing is in danger of being lost with modern methods of communication, so I like the fact this book focuses on letter writing and emails. Children still need to write letters - from those all-important thank you letters, to having the necessary skills to hand once they move on and need to write applications.

Particularly useful are the ideas on layout and presentation, and the clear layout of the book itself is an excellent example. I recommend this series to all parents and teachers. So many parents want to help with homework but are unsure about the teaching methods used in school. This excellent guide is aimed at parents of children from 7 up and covers numeracy, literacy and science in depth, and also helps with history, geography and ICT, all in a way tyhat makes learning fun.

Maths is an area of particular concern to parents as so much has changed since they were at school. The key topics are covered with clear, succinct explanations and plenty of diagrams. Literacy and science are covered in equal depth. In all topics, there are clear definitions given of the vocabulary, and there are useful tips from parents and teachers.

This is a reassuring and practical read for parents - well worth getting a copy. This book sets out to demystify and help us all - native speakers or not - to use English clearly and correctly. In our modern world, correct use of English often gets overlooked - read this authorative yet readable book to ensure you and your children use clear and correct English.

This is particularly important in formal situations, such as applying for college or employment, but if we sue English correctly all the time, it will become second nature. The book covers basic parts of speech, sentences, punctuation, spelling, pronunciation and communication. An excellent book, which I found easy to read - can be used to dip in and out or read through by anyone with an interest in the English language. A thesaurus - dry and boring? This is the perfect first thesaurus to encourage children to use a variety of words in their speech and writing.

Each word has a usage suggestion thus helping children to choose the most appropriate word. The font is clear and child-freindly and there is plenty of white space as well as illustrations to keep interest up.

The alphabet along the side of each page is an excellent device to help learning. This colourful book, packed with activities, is an excellent learning resource for early phonics, featuring the letters s,a t, p, i, n, m and d. Carefully constructed, the activities ensure that each letter is fully understood before moving on to the next. Activities include colouring, tracing, saying sounds - and lots of colourful stickers to reinforce learning in a fun way.

There are helpful notes for parents at the beginning to ensure that childrenget the maximum possible benefit. Three more books complete the set. Another brightly coloured and attractive aid to early learning from Priddy Books. A super way to help children learn to read as well, as you share the flashcards. Another colourful set of wipe-clean flashcards - this set to help children learn to write words.

Like Animals, the cards are packed in a clear plastic slip case, to keep them clean and to store them together with the pen, which is included.

With a bit of imagination, I am sure you could think of some fun games to play with these cards too! Super sets which will really stimulate learning. It covers all the common spelling problems, for example words easily confused, apostrophes and silent letters. It is also packed full of strategies to help with spelling such as the look-say-cover-write-check method and useful rules.

All this, generously embellished with lots of cartoons and jokes, adds up to a really readable and fun way of learning a vital skill, in a way that is both memorable and enjoyable. The Odd Mob make a dry subject really fun in this book. Grammar can be tricky to grasp but sometimes it can be embarrassing to keep asking questions, so just pick up this handy guide to help with all those uncertainties.

The book covers all the key parts of speech and how to use them, divided into easy to manage sections. This attractive book will give your child plenty of letter-writing practice. The sturdy wipe-clean pages and the pen supplied will last for ages. This is not just a boring list of letters to go over and over again, but a series of shapes and letters integrated into the colourful scenes - a treasure island, space, the beach and many more.

The letters are grouped by shape and difficulty, thus ensuring a confident start - after all, a is a hard letter to start with! The first page features v, w, x and z and there are zigzag shapes as well as the letters to be discovered on the picture. Moving on, the next page introduces curves with i, k and l. A really well thought-out book that children will love. The concept of wipe-clean books is super. Children can try and try again, and they enjoy the wiping off as much as anything!

Learning tables is absolutely essential - it is the key to studying maths. A colourful and child-friendly book. It is not always easy for parents to know how to teach their children to tell the time, so this book will prove to be very helpful. The book ends with practical activities to help children understand many concepts around telling the time.

Clearly explained and colourful, this is a super book. Help your child with early phonics with this clear and colourful wipe-clean book - complete with pen. Lots of pictures of familiar objects, letters to trace, sounds to identify, rhyming words and a table of words at the end so children get the satisfaction of demonstrating their knowledge. All children love cutting and sticking and whilst they are having fun, they are actually developing really important motor skills.

It Starts with lines to cut along and then develops the skills with pictures to cut out and stick onto colourful pictures. These develop in complexity and the child can create some really good pictures by the end.

This book is cram-packed with useful information for KS3 students and is an invaluable resource for both home and school. The main part of the book is a dictionary which gives the scientific meanings of all the words a student is likely to encounter. The final section is encyclopaedic definitions and illustrations, cross-referenced to the dictionary section.

This is a really well-thought out reference book and I think it would continue to be useful throughout KS4 too. It even comes with a protective cover! See the SmallWords website for more resources. English can be really tricky to grasp, so this book is just the answer! With the current concern over literacy levels, we all need to encourage children and not least, by our own good example to be diligent over correct use of English.

The book covers grammar, spelling and punctuation and is full of examples of correct usage. Buster Books publish many more great titles, so take a look at their website. The book starts with a brief outline of the parts of speech and goes on to include a comprehensive list of the emotions which can be expressed through stories - a useful starting point. Tutor Master tells us that stories must have a beginning, a middle and an end, and then takes us through a range of common themes for stories to inspire children.

This book develops the ideas started in Book 1 and encourages young writers by telling them everyone has stories worth telling. Different styles of writing are introduced to enable children to make their stories more interesting. The book ends with ideas on writing a book review.

David Malindine has compiled these books to help students in Years 5 to 7 with comprehension. It is essential that all children can read and make sense of the written word and these books are the ideal aid to reinforce learning and find possible areas for improvement.

There are five comprehension passages designed to appeal to differing interests, and 10 suggested essay titles. The answers are given, but with the proviso, in many cases, that the marker should decide. This set is particularly useful as it familiarises children with the multi-choice format that they may meet in some exams.

Again, there are five comprehension passages and 10 essay titles. Useful tests for spelling, punctuation and grammar are inluded.

This book is a wonderful support for KS2 students and above. It explains over words related to English and literacy and will be really useful to parents helping their children. I partcularly like the examples given in separate boxes, making the meaning of the term absolutely clear. It will also be useful to those for whom English is not the first language. An invaluable aid - highly recommended and excellent value.

The book provides exciting and varied activities for all levels in order to ensure good progress and success for every student at Key Stage 3. This book is set out in an easy-to-use alphabetical style, with useful cross-references, to guide students as they work on homework assignments. Written by experienced teachers, this book is curriculum based, and concentrates on popular homework topics and the areas where students often have most difficulty.

Very readable and something here to help everyone, young and old. To a greater or lesser extent, we all need maths in our everyday lives.

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Original review: Aug. 28, UPS delivered my book to my porch, it rained that day. My PAPERBACK was not even in protective plastic so it got soaked through. First, Chegg told me since my book arrived a day earlier than expected, that they couldn't issue a replacement until TOMORROW/5(53).

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The book ends with ideas on writing a book review. Tutor Master helps you with Comprehension Practice Standard Set 1 David Malindine has compiled these books to .

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